Advice for Wamu Customers

Here are answers to some of your questions regarding your WaMu accounts.


1. All Wasington Mutual and Henderson, NV accounts have been transferred to JPMorgan Chase Bank. No money was lost in any account during the transfer.

2. If you had a loan with Washington Mutual your loan has been transferred to JPMorgan Chase Bank. Continue to send payments to the same address and make checks payable to Washington Mutual Bank. Your payment due dates, balances and interest rates still remain the same.

3. Your debit and ATM cards will still work. Your direct deposits, automatic deductions and automatic bill paying will still work.

4. Any outstanding checks will clear with no problem. You can still write checks on any checks that you have.

5. If you have a loan that is currently being processed or line is credit that has not been approved yet contact your loan officer or processing agent for more information.

6. If you account balance is over $100,000 is will still be insured for up to 6 months after the merger. After that time you will need to move your money around to other accounts so the balance is below $100,000.

7. Contact your financial advisor regarding any Washington Mutual stock that you own.