5 Effective Ways to Pay Collection Accounts

  

March is Credit Education Month and a time to learn valuable information on credit and credit scores.

A collection account is a late account that has been forwarded to an agency (also known as asset recovery agency, debt buyers, collection agency or collection agent) for lack of payment.  An account is forwarded to a collection agency usually when an account becomes 90 to 120 days late. 

Collection accounts are purchased from the original creditors for a fraction of the original amount owed.  Creditors send accounts to collection agencies to remove them from their accounts receivables records and then write-off the full debt owed as a loss.  Creditors benefit in two ways, one for writing off the debt as a loss on their taxes and two when the money is collected which can be recorded as a profit or accounts receivable.  

A paid or unpaid collection account remains on your credit report for seven years from the date of first delinquency. Unfortunately many collection agencies re-age the account changing the date of first delinquency to the date they received the account which extends the time the account remains on your credit report.

A collection agency holds a collection account for a few months, it they are unsuccessful in collecting on the debt owed, and the account is forwarded to another collection agency. This process continues until the account is paid or legal action is taken against the consumer.

Many times when you provide a date when the bill is paid they will ask you why, why not now or similar questions trying to use psychological tactics to get you to pay the bill while they are on the phone.   Remain calm throughout the conversion.  A collection agent may ask you to repeat what you just said or write it down. These are all tactics to make you powerless and confused.  Here are 5 tips to help you deal with collection accounts.

1. Keep Records. Keep all copies of your credit reports (current and old).  If you have made any late payments or have neglected to pay any delinquent accounts compare you old credit reports with your current credit reports to verify all information on your credit report and pay close attention to the dates for collection accounts, bankruptcies, accounts included in bankruptcies and other delinquent accounts. 
2. Verify. When you receive a letter from a collection agency verify the company is licensed to collect money or delinquent debts, verify the company is a reputable company and that the company has a legal right to collect money or your debt.
3. Cease and Desist. You may request that the collection agency contact my mail only (use the term cease and desist).  A collection agency's goal is to get the money owed paid as soon as possible.  They will continue to ask why you can’t make arrangement today. 
4. Keep Your Word. Whatever arrangements you make with a collection agency stick to it, don't let the collection agency change your mind about what you can afford, use emotions, or scare you into doing something you don't want to do.
5. Confirm.   Confirm everything in writing and followup each phone conversation with a letter.  Send all correspondence certified mail with a return receipt and keep the receipts. Keep a creditor log and get the names of everyone you talked to and their titles. Record the dates and times they called you and what was said. This is helpful in the future if you have to dispute the account or the company takes you to court.