In the 1990s, small business owners
had to wear several hats to conduct business. Today many technology advances
such as mobile apps, wearable gadgets, telecommuting, text messages, social
media, smartphones, mobile banking, mobile marketing and online banking have
helped small business owners focus more on their business to generate revenue.
Technology advances allow small
business owners to communicate with customers in real-time. Small business
owners can distribute large amounts data in seconds. These innovations have
improved operations at small businesses and help small business owners expand
into global businesses.
Small
business owners can use technology to remain competitive, engage with customers
and address current and future business needs. Business owners must innovate by
continually thinking of new ways to generate business growth. Busines owners
can hire a third party technology provider to help your business stand out from
the competition. Here are four ways technology can
help small business owners generate revenue, save time, money and resources.
Automate
Use tools
to conduct business operations faster and more efficiently. Increase
productivity by automating business systems and processes, which helps save
time, money and resources such as scheduling tools, social media posting tools,
accounting and tax preparation tools and customer service tools. Find
inexpensive ways to get necessary services and use free or low-cost
services. Find the most effective ways to fulfill current and future needs
without affecting your bottom line.
Communicate
Use communication tools to give and
receive information faster. Smartphones, social media, chats and email are
necessary for small business owners to communicate with customers, employees, vendors
and suppliers. These tools allow business owners to develop relationships and
remain connected with their customer base, employees and vendors. Communication
tools help improve internal and external communication and save money.
Remote
Small business owners can use shared
office space or work from home remotely by using technology that saves money on
time and resources. Business owners can connect with colleagues, partners,
employees and vendors in different locations and in different countries by
using email, social media, cell phones, mobile devices and online collaboration
tools such as SharePoint. Small business owners can also utilize remote
conferencing tools such as teleconferencing, webinars, and online meeting
spaces to collaborate to achieve goals and objectives anytime anywhere.
Use Analytics
Establish
key performance indicators, surveys, and others metrics to measure business
performance and gauge what is working and what is not working increase the
quality of customer service and to help generate business growth. Ensure that
work is always performed in alignment with business goals and objectives. Remain
focused on where your business is now and where you want your business to go.
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