Thursday, October 07, 2010

Extra Money for Verizon Wireless Customers

If you are a Verizon Wireless customer you may be getting a refund. Verizon Wireless has been ordered by the Federal Communications Commission (FCC) to pay up to $90 million in refunds to cell phone customers who were changed for internet access or data usage over the past few years.

Last year the FCC asked Verizon Wireless about the $1.99 a megabyte access fee that appeared on bills of cell phone customers who didn't have a data plan but accidentally initiated data or internet access by pressing a button on their cell phones.

The issue affects approximately 15 million customers who will receive credits between $2 - $6 on their October or November cell phone bills. Customers who are no longer Verizon Wireless customers will receive refund checks.

Verizon stated that it no longer charges fees when a customer accesses data services but shuts it off quickly.

If you were affected by this, check your statement. If you have not received a credit on your October or November bill, contact Verizon Wireless to find out the reason.

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